Shipping Policy
Thank you for shopping with Sachh Prakriti / Alma Andes. We aim to deliver your orders safely and efficiently.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery timelines:
- Metro cities: 3–7 business days
- Other locations: 5–10 business days
Delivery timelines may vary depending on:
- courier partner operations
- weather conditions
- remote locations
- festivals or public holidays
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping on selected products, promotions, or minimum order values.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS, wherever applicable.
Delayed or Failed Deliveries
While we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control. We are not responsible for delays caused by:
- courier service disruptions
- incorrect shipping addresses
- customer unavailability
- natural events or unforeseen situations
If a package is returned due to incorrect address details or failed delivery attempts, additional shipping charges may apply for re-shipment.
Damaged or Incorrect Products
If you receive:
- a damaged product
- leaking item
- incorrect order
please contact us within 48 hours of delivery with clear photos/videos at:
Our team will review the issue and assist accordingly.
International Shipping
Currently, international shipping availability may vary depending on location and product category.
For international shipping inquiries, contact:
Contact Us
For any shipping-related questions or support, reach out to:support@swachhprakriti.com
